Skip to content

Audio Navigation Mute Input Ckt Failure

Jump to the fix

Severity

Medium

Can I keep driving?

Usually drivable, but get it diagnosed without delay.

First step

Check the navigation voice guidance settings and its separate volume level before assuming a wiring fault

  • BBody
  • 2Manufacturer-specific
  • 3Body
  • 85Sequence number

What does it mean?

B2385 is a Body (airbags, seat belts, body electronics) fault code. It indicates: Horn Switch Output Circuit High .

Symptoms

  • Navigation voice prompts are drowned out because the audio never ducks
  • Radio or media mutes permanently as soon as navigation guidance is active
  • Voice guidance is missing entirely while the map still displays normally
  • Audio volume jumps up and down unpredictably during route guidance
  • The problem started after a head unit, amplifier or navigation module was swapped

Likely causes

  • Open or short in the navigation mute request wire between the navigation unit and the head unit or amplifier
  • Loose or corroded terminals in the connector shared by the navigation and audio units
  • Failed mute output driver inside the navigation module
  • Harness damage under the centre console or behind the glovebox where the modules are mounted
  • Missing or wrongly wired mute link after a navigation unit retrofit or replacement
  • Software or variant mismatch between the navigation unit and the audio system
  • Faulty mute input inside the audio unit

How to fix it

  1. Check the navigation voice guidance settings and its separate volume level before assuming a wiring fault
  2. Trigger a voice prompt and measure the mute line at the audio unit connector to see whether it switches at all
  3. Compare the same signal at the navigation module output to isolate which side is failing
  4. Test the wire for continuity, shorts to ground and shorts to power along its full length
  5. Inspect every connector that was disturbed during previous console or audio work
  6. Verify the modules are the correct variants and are coded to each other where the system requires it
  7. Replace the module whose output or input is proven dead once the harness has been cleared

Codes From the Same System

All Fault Codes

Related Similar Codes

This information follows the generic OBD-II definition and does not replace a vehicle-specific diagnosis. The severity rating is rule-based; an authorised diagnostic reading is required for a definitive answer.