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Mirror Driver Vertical Feedback Potentiometer Circuit Short to Ground

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Severity

Medium

Can I keep driving?

Usually drivable, but get it diagnosed without delay.

First step

Check the vertical feedback value in live data; a value locked at or near zero while the mirror moves confirms a short to ground.

  • BBody
  • 2Manufacturer-specific
  • 3Body
  • 27Sequence number

What does it mean?

OBD II fault code B2327 is a manufacturer specific code that is defined by Ford, Lincoln, Mazda, Mercury, and Nissan as “Mirror Driver Vertical Feedback Potentiometer Circuit Short to Ground” and on these applications, code B2327 is set when the PCM (Powertrain Control Module) or, Body Control Module, detects a short circuit in an electronically controlled side view mirrors’ feedback loop.

NOTE: In this definition, “Vertical feedback” refers to the circuit that controls the movement of the mirror around the vertical (side-to-side) axis, and “Potentiometer” refers to the device in the mirror that provides the controller with information on the mirrors’ position relative to a base setting.

In practical terms, the adjustment and control of side view mirrors is accomplished by small electric motors that can tilt a mirror either from side to side (vertical axis), or up and down, (horizontal axis), or both at the same time, depending on the application. On many, if not most, applications, the amount of movement is programmable, meaning that one or both mirrors can be programmed to move only within a range set by the programmer.

To enable programming, each drive motor is connected to a potentiometer, which is a type of variable resistor that passes a variable voltage, depending where in its rotation the moving part of the potentiometer (aka, the wiper) stops on a resistive winding or strip. Refer to the image below. If the wiper is stopped halfway along the resistive strip, the potentiometer will theoretically pass only 50% of the voltage that entered it.

Therefore, by moving the wiper to different positions on the resistive strip, the exiting voltage can be adjusted to serve as a sort of baseline reference voltage a controller can use to move a mirror between an upper and lower voltage limit. Thus, when a mirror is being programmed, the controller will remember both the upper and lower limits of the voltage generated by the potentiometer during the programming procedure.

However, during the mirror’s movement, the current that is allowed to pass through the potentiometer also serves as a form of feedback, and the controller will cut power to the actuator when either the previously programmed upper or lower voltage limit is reached. In practice, when this feedback voltage is interrupted or absent, the controller cannot control the mirror and code B2327 will be set, which depending on the application, may, or may not trigger a warning light.

The image below shows detail of the mechanics of an electronically adjustable/controlled side view mirror. Note the two drive motors and the potentiometer that is geared to each. Note that each motor controls adjustment of the mirror around one axis. Be aware that while the example shown here is somewhat typical, the actual arrangement and appearance of the various components in an adjustable mirror can differ greatly between applications.

Symptoms

  • The driver mirror will not move side to side, or drives only one way and strains against its end stop.
  • Memory recall skips the driver mirror even though the passenger mirror still responds.
  • The feedback value in live data stays at the bottom of its range however the mirror is moved.
  • Storing a new memory position for the mirror fails.
  • Depending on the vehicle no warning lamp is shown, so the lost function is the only clue.

Likely causes

  • Feedback wire rubbed through against the door inner panel, a bracket or the window regulator rail.
  • Water inside the mirror housing or the door connector giving the signal a path to the metal body.
  • Terminal pushed back in the mirror or controller connector, contacting the shell or a ground pin.
  • Internal short between the potentiometer track and the actuator body.
  • Loss of the reference voltage feeding the potentiometer, which the controller can log the same way.
  • Harness crushed during door trim, mirror or speaker refitting.
  • Controller input stage failure.

How to fix it

  1. Check the vertical feedback value in live data; a value locked at or near zero while the mirror moves confirms a short to ground.
  2. Measure the reference voltage at the mirror connector first, because losing it produces the same reading.
  3. Unplug the mirror and measure resistance between the feedback wire and ground on the harness side; a very low value proves the short.
  4. If the harness measures clean, check the potentiometer through its rotation for a shorted or heavily worn track.
  5. Inspect the door loom in the rubber boot and along the inner panel for chafing, crushing and trapped sections.
  6. Dry and reseal the mirror housing where water has entered, repair the wiring with sealed joints and replace corroded terminals.
  7. Replace the mirror actuator assembly once it is proven at fault, then relearn the mirror memory positions.

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This information follows the generic OBD-II definition and does not replace a vehicle-specific diagnosis. The severity rating is rule-based; an authorised diagnostic reading is required for a definitive answer.